Details: Full Time | Remote Ok | Hourly @ $20/hr + performance bonus paid annually | Reports to Founder/Formulator/Brand Experience Manager (Amber Hawthorne)
Who is Bambu Earth?
Bambu Earth is an all-natural skincare brand that uses real ingredients to create real skincare to nourish real beauty. All of our ingredients are ethically sourced, sustainably harvested, fair trade and of the most premium quality, so that our minimalistically formulated (every ingredient has a function) products can complement skin’s natural health functions. We take a comprehensive approach to skin health: it's not just what you put on your skin that affects it, it's what you eat and drink, how much you sleep and exercise, the cosmetic products you apply, and more. Ultimately, Bambu Earth is a vehicle to change the conversation on beauty. We believe that all women are beautiful because they were created beautiful, and that true beauty has nothing to do with appearances.
Why do you need Esthetician Services?
The most frequent questions we get are those around specific skin concerns, or complicated issues that our Skin Quiz doesn’t inquire deeply enough into. Our founder, Amber, is a wealth of information on these issues, but her resources in customer-facing roles are limited by the more overarching responsibilities that she has to the brand and our aggregate customer base. As Bambu Earth’s esthetician, you’ll field the far majority of skin-specific questions, create custom routines and recommend our products (and others) and lifestyle choices to assist with customers’ needs. For Bambu Earth, you’ll deploy a variety of platforms to empathize with customers in various stages of their skin health journey, recommend all-natural products and lifestyle choices to nourish their skin deeply, and remind them of their inherent beauty.
What is a Community Creator?
Right now, Bambu Earth inadvertently makes it difficult for customers to communicate with one another, but some of our customers are resourceful enough to find creative ways to do so. The Community Creator’s role is to ideate, develop, test, implement, and continuously moderate an interactive platform for customers to be able to communicate with other customers and potential customers. This role demands a rare mix of organizational creativity, detail-oriented project management, and a results-oriented mindset along with deep empathy for every step of women's’ skin health journey, wise communication around social justice issues that may be discussed in the platform, and a natural approachability to the virtual relationships you’ll nurture with our customers.
Here's what we're looking for:
A position with Bambu Earth is for you if you naturally,
This position will require computer competency, strong communication skills, deep experience as an esthetician and an aversion to non-natural skin remedies and products. The ability to compile and analyze data is a plus. The expectation is that you are available to respond quickly during the same 8hrs each day on Monday-Friday, and fill the remaining time with your Community Creator responsibilities.
To apply, email firstname.lastname@example.org with: