Details: Full Time | Remote Ok | Hourly @ $18/hr + limitless performance bonus paid monthly | Reports to Founder/Formulator/Brand Experience Manager (Amber Hawthorne)
Who is Bambu Earth?
Bambu Earth is an all-natural skincare brand that uses real ingredients to create real skincare to nourish real beauty. All of our ingredients are ethically sourced, sustainably harvested, fair trade and of the most premium quality, so that our minimalistically formulated (every ingredient has a function) products can complement skin’s natural health functions. We take a comprehensive approach to skin health: it's not just what you put on your skin that affects it, it's what you eat and drink, how much you sleep and exercise, the cosmetic products you apply, and more. Ultimately, Bambu Earth is a vehicle to change the conversation on beauty. We believe that all women are beautiful because they were created beautiful, and that true beauty has nothing to do with appearances.
What is a Live Chat Agent?
A Live Chat Agent is a member of the Bambu Earth Customer Experience team that works on the digital front lines to answer customer questions and inquiries through our live chat medium. They will use quick and sincere communication to assist customers and increase sales for the brand. The ideal candidate will demonstrate flexibility under pressure, be both empathetic and teachable, and have a charisma that translates through text-based communication.
What is a Content Curator?
The Content Curator takes full responsibility for Bambu Earth’s organic content generation strategy. The blog (or a different platform of your choosing and proving) is your domain and your playground: in it, feel free to test myriad methods of communication, from videos of Amber, podcasts of engaging speakers, forums for contestable topics, editorials, opinions, datasets, visualizations, photo essays and art. The purpose of Bambu Earth’s blog is to generate a large asset library for SEO across a broad range of topics, and as the Content Curator, your role is to oversee robust SEO growth as a mechanism to increase Bambu Earth’s sales and serve its customers by creating original content, editing existing content, and facilitating new content generation through other Bambu Earth employees and guest contributors.
Here's what we're looking for:
A position with Bambu Earth is for you if you naturally,
This position will require computer competency and strong communication skills. The ability to compile and analyze data is a plus. This is a great environment to learn the ins and outs of ECommerce, if that’s an environment you want to grow in. The expectation is that a Live Chat Agent will work the same 5-hour shift each day on Monday-Friday, and fill the remaining time with their Content Curator responsibilities.
To apply, email firstname.lastname@example.org with: