Word to the wise: when starting out- stick with it! Give your skin time to adjust. Go in slowly, replacing one of your usual products at a time (your old moisturizer for Bambu cactus moisturizer) and go for a week (use only a little of this stuff and after ~10 min, pat your TZone with a cotton pad to remove excess oily-ness if you don’t like that “oily glow”). Then start with their cleansers and go for another week+. Then add a serum before you moisturize, etc. The mist is a great neutralizer and makeup setter! If your skin reacts negatively or breaks out- write to cust service and ask for recommendations. Sometimes it’s best just to stick with the routine and see if it clears up. Other times (based on your skin history, it might be best switch to a diff BE product in the same category and get a refund for the product your skin is allergic to). BY THE WAY- this company participates in the beauty bottle recycle program which we ALL need to do whether you buy from this company or another. Pactcollective.org. Thanks for reading!!!